This section is dedicated to help you understand the City Talent billing and payment system.

City Talent Work Week

A City Talent work week begins on Saturday 00:00 GMT and ends on Friday 24:00 hrs GMT.



Generating Invoice

Based on the work logs registered in a work week, City Talent generates a ‘Draft’ invoice every Friday at 24:00 hrs GMT



Draft Invoice

When an invoice is in a ‘Draft’ status, it is only viewable by the Service Providers. The invoice remains in this mode for 48 hrs. During this period, providers can finalize the invoice by modifying work logs and/or adding line items.

Ready for Review

After 48 Hrs. i.e. on Sunday 24:00 GMT, the City Talent billing system will automatically change the invoice status to ‘Under Review’



In this mode, you will have 48 hrs. to review and approve the invoice. If there are any discrepancies in the invoice, it has to be resolved between you and service providers within this duration. You may also add a bonus, charges/credit during this time.

On Tuesday 24:00 (GMT), the invoice will be considered final. The Invoice will be automatically processed and your active payment mode will be charged with the invoice amount. No further changes/updates are possible once the invoice has been processed.



Paying to the providers

Once the invoice has been processed, your invoice amount (minus the city talent fee) will be automatically added to provider’s City Talent account. City Talent will reimburse the payment amount to providers individually.