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CITY TALENT, INC. PRIVACY STATEMENT
City Talent, Inc. (“City Talent”) respects the privacy of its users and is committed to protecting it. City Talent
provides this Privacy Statement to inform its users of its privacy practices, the type of information collected,
how City Talent uses that information, and with whom City Talent shares that information. This privacy statement
covers the City Talent website, www.CityTalent.com, and the web services provided by City Talent. City Talent’s
website is structured so that users visit parts of the City Talent website without revealing any personal information.
For other parts, users must log in to obtain access. City Talent makes this notice readily available on its home page
and at the bottom of every City Talent web page. Included below is information on City Talent’s privacy practices concerning
the following:
1. Types of information collected
2. How City Talent uses that information
3. With whom City Talent may share information
4. Personal information and third party companies
5. Keeping personal information secure
6. Contacting City Talent
7. Changes to this statement
1. Types of Information Collected
Accessing the Website
Any user seeking access to the City Talent Application or the City Talent Suite of Software must complete a registration form.
On the registration form, the user is required to provide contact information (name, address, email address) and may be asked for
financial information (credit card, credit card number, and expiration date, and/or bank account information). The user may be asked
for additional personal information as necessary based on the user’s account type. The sole purpose of obtaining this information is to
facilitate the user’s ability to access the website and the services City Talent offers.
Ordering Services
Users seeking to purchase services from City Talent must complete an order form. On this form, the user must provider accurate billing
information (name, shipping address) and financial information (credit card, credit card number, and expiration date and/or bank account
information (as appropriate)). In addition, in some circumstances, City Talent may request certain tax related information from users ordering services.
This information is strictly used for billing and payment processing purposes. If City Talent has billing problems, City Talent may contact the user by any
of the contact details provided.
Using the Service
All data submitted to the City Talent website by a user, shall remain the sole property of the user, unless specifically notified in advance, or as noted
in the user agreements. City Talent collects information from its users at several points on its web site and via its Suite of Software. In order to commence
data collection, the software requires the user to provide a “user ID” and a “password” that correspond to a City Talent user account.
The City Time software while active (not suspended), collects a series of data, either continuously or by sampling at random or regular intervals. The data
collected currently are the counts of keystrokes and mouse clicks together with time information about when these events happened, the top application title,
captures of the computer screens attached to the computer, captures of the input available through the selected video source, and any other related items to
aid in managing time logs for project work. This information is packaged and submitted at regular intervals to the City Talent website, and is made available
to user accounts that have (a) the same ’User ID’; and (b) permissions to access the data.
The City Time software is not collecting any kind of data while in private mode (suspended) nor does it transmit any information to the web site. There is
absolutely no difference between completely terminating the software and suspending the software, other than resuming the software from a suspended mode is
a one-click operation.
The City Talent Application as part of its normal operation stores information about user attributes, user permissions, and user preferences, and maintains
a long term log of the data collected by the client. The log is maintained for 1 year with the exception of the screen captures which are kept for 90 days.
After 90, days the full captures are replaced with significantly reduced in size (thumbnails) counterparts. When a user requests the deletion of a portion
of his log, any information that was collected during that time range becomes inaccessible to anyone other than City Talent Data Administrators (CTDA).
When an account administrator removes a user, all logs and information about it become inaccessible to anybody but CTDA. Similarly when an account administrator
terminates the whole account, all data and logs about the account and its users become inaccessible. However, the data may continue to exist within tapes and other
forms of storage which will be cleared up at the discretion of CTDA.
2. How City Talent Uses that Information
Transactions
City Talent uses personal information to provide its users with services and to help it better understand its users’ needs and interests. Specifically,
City Talent uses personal information to help users complete transactions or orders, to communicate with users, to provide service and support, and to update
users on services and benefits. Credit card and/or bank account information is used only for payment processing and fraud prevention. Credit card and/or bank account
information and sensitive personal data are not used for any other purpose by our financial services providers.
Communications
Occasionally, City Talent may have to send service announcements to its users. For example, if the service is under maintenance, users will be notified by email.
These communications are not promotional, they are only informational. In addition, City Talent communicates with its users on a regular basis to provide requested
services and to respond to user inquiries. City Talent may also send notifications of actions on the City Talent web site. Depending on the user’s preference, City
Talent may contact the user by phone or email.
User Comparisons
Additionally, as described above, City Talent also collects information from its software to create comparative reports of users within the same company. These
reports include records of a user’s activity while on City Talent’s software. City Talent compiles these reports into daily, weekly, and monthly views showing the
activity among the users within the same company. As stated above, this information is available only to members of the company with the right to access such information.
3. With Whom City Talent May Share Information
City Talent will not sell, rent or lease its users’ personal information to others. City Talent will not share personal information with third parties except in responding
to requests for products or services. Should such an occasion arise, City Talent will request the user’s permission to share this information.
City Talent will not share personal information with any other third parties without a user’s permission, unless to: (i) respond to duly authorized information requests of
governmental authorities; (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud or to enforce or protect the rights and properties of City
Talent or its subsidiaries; or (iv) to protect the personal safety of City Talent employees and third parties on City Talent property.
Circumstances may arise where, whether for strategic or other business reasons, City Talent decides to sell, buy, merge or otherwise reorganize its business. Such a transaction
may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is City Talent’s practice to seek appropriate protection
for information in these types of transactions.
4. Personal Information and Third Party Companies
City Talent uses a credit card/ACH processing company to bill its users for goods and services. These companies do not retain, share, store or use personally identifiable information
for any secondary purposes.
5. Keeping Personal Information Secure
City Talent is committed to protecting the information provided by its users. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate
use of the information, City Talent has in place appropriate physical and managerial procedures to safeguard the information it collects.
Credit Card / Bank Account Information
City Talent uses Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information and/or bank account information. SSL encryption
is designed to make the information unreadable by anyone but City Talent Servers. This security measure is working when the symbol of an unbroken key or closed lock (depending on the browser)
appears on the bottom of the browser window. Credit card information and bank account information are used only for processing payment and are not used for other purposes.
User Information
All of City Talent’s users' information is restricted in the City Talent Data Center. Only CTDA have access to the data in order to perform the necessary maintenance operations.
City Talent clearly separates all the information that is collected from its client software (which constitutes in terms of storage more than 99% of the data) and does not share
that data with any other employee of the company, unless a user explicitly requests City Talent to deal with a particular problem. The rest of the data (e.g., billing info, contact info etc)
may be accessed by company employees as part of their normal job function (customer support, billing clerks, and salespersons). The servers that store personally identifiable information are
in a highly secure environment.
6. Changes to this Statement
If there are updates to the terms of City Talent’s Privacy Statement, City Talent will post those changes and update the revision date in this document. For material changes to this Statement,
City Talent will provide notification to affected users.
7. Contacting us
City Talent values its users’ opinions. If you have comments or questions about City Talent’s Privacy Policy, please contact City Talent’s customer support service either by telephone at
(904) 215-7075, or write to us at City Talent, Inc., 2105 Park Avenue, Suite No. 23 Orange Park, FL 32073.
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