Using City Talent Tools

Once you will complete your profile, you will see the default “Marketplace Home” page where you can start looking for opportunities. The City Talent application provides five major areas to perform activities like hiring, project management and billing.

Marketplace - Marketplace is your gateway to find and apply for job opportunities. You can find jobs, apply for jobs and track status of each job.

My City - My City is your project management interface in City Talent. Here you will manage all your projects assigned to you by various clients. In My City, you can

a.	Manage tasks, upload files for each project
b.	Submit / Review your daily work logs
c.	Manage your team (if you are a provider company)

City Library - City Library provides a host of tools and resources to help you succeed as a City Talent provider.

My Account - Manage your payment & personal information.

My Billing - Manage weekly invoicing with your clients.

Marketplace

Marketplace provides a dedicated area to search and apply for work opportunities posted by Clients in City Talent. In Talent Marketplace you will not only search and apply for jobs, but also track their status after applying.

Fig. 3.1 Marketplace – Alerts

Note: Alert section will be visible only when there is an “Alert”.

Alerts:
Alerts provide instant notification in your “Marketplace” regarding activities that need your immediate attention.
You will receive the following alerts in your Marketplace:

	When a client invites you to apply for a job
	When a client hires you for a job
	When a project is assigned to you by a client
	When a task is assigned to you by a client
	When a City Talent invoice is ready for your review

Alerts help you stay up to date with the most recent developments and allow you to take immediate action.

Your Marketplace Navigation (right side of screen) is divided into three sections: “Search Jobs”, “My Jobs” and “My Cover Letters”.

1. Search Jobs

In this area you can search and apply for jobs posted by City Talent clients. By default, you will see a list of the newly posted jobs.

Applying to Jobs

The job list provides a brief overview of a Job by displaying the job title, job description and skill set required by the client. If the initial description of the job matches your interest/skills, you can click on the job to view more details.

A job description page will provide the following information relating to the job:

	Job Id
	Job title
	Description (Job description)
	Job skills (Required skills)
	Work Load (Hours per week required)
	Job Duration (Length of project)
	Job Posted on (Posting Date)
	Job posted by (Client Name)
	Job Starts on

If you are further interested to take up this job, click on the ‘Apply Now’ button provided on this page.

In case if you have not created a “Cover Letter”, you will have to create one to apply for the job.

Cover Letter
It is mandatory to write a cover letter for the job that you are applying to. You should demonstrate your suitability for the Job by including a cover letter along with your service profile.

Special Note for Provider Company Manager:
If you are a company manager, you have the ability to apply on behalf of your Subproviders. Once you click on the ‘Apply’ button you will see a drop down menu with a list of all of the Subproviders in your team. You can choose a Subprovider that you believe is a good fit to take up this job.

2. My Jobs

All the Jobs for which you have applied will be available in the “My Jobs” section of Marketplace. You can view the status of each job that you have applied for.

You can view how your job application will be displayed to the client by clicking on the job application list.

Once a job requirement is fulfilled, the client will close the Job. Such jobs will appear in the Closed Jobs section.

My City

My City is your “Project Management” area in City Talent. When City Talent clients assign projects to you, they will be available in the Projects area within My City. My City also includes a “Dashboard’ which allows you to get an overview of your account, an “Activity” section where you can view your work activity and manage work logs recorded from “City Time”, and a “My Team” section for Company Managers to manage Subproviders. The following window will be opened when you click on “My City”

1. Dashboard

Your City Talent Dashboard provides an instant overview of activities in your City Talent account.

2. Projects

The second tab within My City is Projects. All the projects assigned to you by City Talent clients are available here. If you are a company manager you will see the list of projects assigned to all of your team members.

Clicking on a project title will take you inside the project work space where you will see a list of tasks created for that project.

The Project Work Space

Each project has a dedicated work space which contains the following navigation items:

1.	Tasks (opens by default)
2.	Files
3.	Project Members

1. Tasks

What are tasks?
Tasks are a set of pre-defined work needed to achieve project objectives. Think of a task as a small subset of project.

Open Tasks
Task which are currently open and in progress are displayed in the task list. Each task is assigned to one or more team members

Closed Tasks
Completed tasks or tasks where the work has been completed are listed here.

View Task
Upon clicking on a task from the task list, you will see the following information related to that task:

	Task title
	Description
	Due date
	Assigned to

Once a task has been assigned to you, it will be available in your City Time task list. Before you begin working on a task, be sure to read the task description carefully and understand the task fully.

2. Files

The Files area helps you organize and share all of your files and documents with the other team members and the client. Client will upload project requirement documents and project related reference files to this area and you can upload deliverables to this area.

You can download files by clicking on the file name. Additional information of the file such as the team member who uploaded the file, date of upload and optional comment is displayed with each file.

Uploading Files
You can upload files not exceeding a size of 10MB per file. You can specify an optional file description and chose the team member to send e-mail notification of the file upload.

3. Project Members

A project team might comprise of multiple team members. The Project members section provides a list of all the project members with their designation in the project. You will be required to frequently communicate with your team members.

3. My Team/Activity

If you are an Individual provider or a Subprovider, you will see an ‘Activity’ tab in ‘My City’. This area allows you to view your daily work summary (Logged by City Time).

For each work day, you will see the list of projects/tasks you have worked on along with the hours spent. You can view a detailed work log for each day by clicking on the “View Work Log” link provided with each work day. The work log page displays a list of all of your work logs captured by City Time.The work log page displays a list of all of your work logs captured by City Time.

Understanding Work Log

Each work log is captured by City Time randomly in a 10 minute interval. Every Work Log ‘block’ is made up of “10 minutes”. However this does not mean that we will not consider any time of less than 10 minutes because the first work log posted is always less than 10 minutes.

Why are the work logs divided into 10 minutes?
It is easier to manage your work logs if they are in blocks of 10 minutes. Suppose you wanted to remove 30 minutes from your work log, you can do so by removing ‘3 blocks’ from your work log.

What does the work log contain?

Following information captured by City Time is displayed in each ‘Work Log Block’ of 10 minutes:

1.	Time when work log was captured
2.	Your active application
3.	Your keyboard/mouse activity rate
4.	Screenshot
5.	Task you were working on
6.	Project you were working on
7.	Optional Comment
8.	Cumulative time (total time of work logged till that work log)

The total time of work logged on a given day is displayed at the bottom of the work log page.

Adding Optional Comment
You can add an optional comment for each work log. This will help the client have a better understanding of your work. Although it is not required to enter an optional comment with each work log, we recommend entering one before each clock out.

Adding Offline Work Logs
There are times when you do not clock in to City Time to log your work. You can still report hours worked using the ‘Add offline work log’ link provided in both the Activity and the Work Log pages. In order to add offline work log, you have to specify the date and time period when you worked “Offline”.

Removing Work Logs
You can remove work logs which you think are not appropriate to invoice client by selecting the check box and clicking the ‘Delete work logs’ button.

My Team (for Company Managers)

If you are a Provider Company Manager, you will see a ‘My Team’ tab in your ‘My City’ interface. My team displays the list of all Subproviders approved to work on City Talent.

Adding Subproviders to your team
As your clientele in City Talent grows, you can add more Subproviders from your company to your City Talent team. You can easily add Subproviders by going into your “My Team” section.

Click on “Add Subproviders” link to add a Subprovider.

You will have to follow the same procedure for adding Subproviders in City Talent as you did during your Profile. (Refer to Signing Up section for more details)

Team Member Details
When you click on a team member box you will see the activity page of that team member. You will be able to perform all functions in Activity and Work Log pages as explained earlier.

Team Navigation
For each team member, you can perform the following functions through the links provided in the team navigation.

1.	View Activity
2.	Update Personal Profile
3.	Update Service Profile

View Activity
As explained above, you can perform all the functions such as adding or removing work logs that your subprovider can perform by going into their account. Learn more on activity and work logs.
Learn more on activity and work logs

Update Personal Profile
You can update the personal profile of your Subprovider anytime.

Update Service Profile
You can update any aspect of your Subprovider’s service profile including his availability and hourly rate.

Activity

The weekly activity graph displays the hours you spend each day on city talent task/projects. This helps you determine your own progress and time dedicated towards City Talent projects.

Where do these hours come from?
As explained earlier, when you use ‘City Time’ to log all work performed for City talent clients, the work logs are stored in our database and used to display the weekly activity graph and for invoicing clients every week.

If you are a Provider Company Manager, you can view the total hours clocked by your team each day. Additionally, you can sort the activity graph by team member in order to view their individual activity on a given day. This will help you stay informed about the work performed by your team in City Talent.

My Billing

City Talent generates invoices every week on Friday at midnight GMT. Invoices generated every week are displayed in your “My Billing” area.

Here you will see a list of all invoices generated for each client along with their status. As soon as an invoice is generated, it is placed in a ‘Draft’ mode.

Learn more about Billing and Payment System

Invoice Detail

Clicking on an invoice will display the invoice details. The Invoice details contain a billing item for each project and its corresponding provider.

Billing Items
Billing items are per project, per provider hours spent, their corresponding hourly rate and the amount (calculated by multiplying the hourly rate with hours worked on the project).

Line Items
You can add additional charges/credits to the invoice by adding a line item to the invoice. The ‘Add line item’ link is provided at the bottom of the invoice detail page.

Adding Line Item
Following screen displays the interface required to add a line item.

You have to complete the following information when adding a line item:

	Choose project
	Choose team member (will not be available to choose if you are a Subprovider or an Independent provider)
	Enter the amount
	Optional note

My Account

Your My Account area enables you to view your City Talent account balance and update your profile.

1. Payments

Once an Invoice is processed by City Talent (charged to client), the amount (after deducting City Talent commission) is automatically debited into your account ledger. This amount is available to withdraw after 5 working days.

Total Balance
The total amount that is credited to your ledger once the invoice has been processed.

Available Balance
The amount that is available for withdrawal using your chosen payment method.

Viewing your history
Your history page displays a list of transactions that were carried out in your account..

Invoices that have been processed are credited to your account. Once you make a withdrawal, the withdrawn amount is debited from your account.

Making a Withdrawal

If you have an ‘Available Balance’, you can withdraw the funds from your City Talent account at anytime. Currently City Talent supports two payment methods to withdraw funds:

1. Moneybookers
2. PayPal

The following screen displays the funds withdrawal interface:

When withdrawing funds, you have to specify the payment method and the amount of withdrawal. You may choose to withdraw the full amount available or a partial amount from the available balance.

Payment Methods

You can specify multiple accounts for each payment method i.e. PayPal and Moneybookers.

Adding a payment ID in your chosen payment method is very simple. You have to specify the account id (email address) and your preferred currency to receive payment.

2. Profile

The profile tab in the ‘my account’ area contains all of your personal information that you entered during the signup and review process. You can update the following information by going into your account profile.

1.	Personal Profile
2.	Company profile (if you are a company manager)
3.	Service profile (if you are a service provider)

As shown in the screenshot, the right hand navigation provides a link to update your profile on City Talent.

Changing Password
You can change your city talent password by navigating to your personal profile and clicking on the ‘change password’ link.

Forgot Password
In case if you forgot your Password then, you can get a new city talent password by clicking the “Forgot Password?” link available in the login page.

Just type your City Talent “User Name” and click on next. You will receive a new password on the e-mail id mentioned by you in your profile.

It is advised to change the new password immediately. (Refer to Changing Password Above)

Uploading your company logo
You can update/upload your company logo through your your company profile.

City Library

The City Library is your knowledge repository for assistance, useful tools and resources to facilitate your success in City Talent.